Choosing the right NetSuite consulting firm can have significant benefits for businesses. A good implementation partner will understand your business and provide smart ideas for how you can use NetSuite to your advantage.

A good NetSuite consulting company will also have project frameworks for guiding companies through implementing this ERP software. This can prevent projects from going over budget and timeline.

Experience

One of the most important factors to consider when choosing a NetSuite consulting firm is their experience. You want to ensure they have the skills and knowledge to effectively implement, integrate and support your business system. A reputable partner will prioritize your needs over selling unnecessary modules and additional services. They should have a history of successful projects and a solid track record of client satisfaction.

Choose a NetSuite implementation partner with experience working with your industry and the knowledge to recommend functionalities and customizations to improve your workflow and processes. Ask potential partners for case studies and testimonials from clients who have previously worked with them. Inquire about their experience customizing NetSuite for businesses with unique requirements, such as a manufacturing company that wanted to optimize inventory management.

Track record

If you’re considering hiring a NetSuite consultant, look for one who can offer tangible value. Whether saving you money on shipping costs, eliminating redundant data entry or providing better visibility and power within your organization, a good NetSuite consulting firm will provide clear, quantifiable benefits that outweigh the cost of their services.

You should also look for a firm committed to getting your ERP right from the start, not just helping you fix any problems once it’s in place. This means they’ll work to align workflows, user interfaces/ fields and processes with NetSuite’s robust features. And they’ll remain available to you for continued support and optimization. This kind of dedication separates a great consulting firm from the rest. Choosing a partner who is dedicated to your success from the beginning will save you time and resources down the road.

Certifications

If you’ve ever scoured Reddit for NetSuite implementation horror stories, you’ll see that ERP projects can go wrong in many ways. Some of the most common complaints revolve around projects that have blown up in scope, gone over budget or time, and failed to meet industry standards and best practices. Choose a provider that offers staff certifications across all NetSuite solutions. Having a variety of experts on your side means more coverage and can help ensure your NetSuite project stays on target. They will also be able to identify any other third- party solutions that may help you get the most out of your investment.

Flexibility

Whether they’re a NetSuite Alliance Partner or Solutions Provider, the best NetSuite consultants are flexible enough to meet your needs. This means they will work with you to understand how your functional business processes and workflows should work on an ERP, not just how the software works. This is why firms employ teams of experts — one consultant cannot know everything.

The right team will use their previous experience to guide your ERP implementation, avoiding common mistakes such as overshooting the budget or not following project management best practices. They will also be able to adapt as your business grows.

Pricing

NetSuite’s cloud ERP solutions provide flexibility in the ways that you purchase software and implementation services. Experienced partners can help you understand your options and negotiate the best pricing for your business needs. Beware consulting firms that push a single solution on you, especially those that offer a “one-size-fits-all” approach to implementation. Find a firm that will ask you to clarify your business requirements, including your current and future growth plans. Look for a firm that can demonstrate how they’ve helped other companies improve their bottom line through NetSuite. Quiz your prospective partner on how they’ve helped their clients maximize project realization rates, manage profitability and deliver projects on time and within budget. They should also be able to provide you with a range of client references and case studies.